I don’t even know where to start with this customer. This is the person
who probably has never worked in retail but thinks they know how companies run.
Being the associate of a world reknown store chain, I now
realize how things run. Being overseas makes shipping times longer and unfortunately
makes the customer more impatient.
Due to the ordering system, which we cannot
influence, items might come in scarcely and once gone take 6 to 8 weeks to
arrive back in store. This leaves many empty spots and this customer is always
quick to making you realize that that particular item has not been in for
days/weeks. Usually they don’t understand how the ordering works and that we
cannot change the quantity that comes in. But it seems like you talk to
the wall because they think we can just snap our fingers and the item will
magically reappear.
It's also funny that the customer doesn't believe us when
we say that it's not that easy, we are not lying to you. So please don’t give
us an attitude because we do not operate what comes in or not.
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