BELIEVE IT OR NOT

Actual Dialogues in the Life of a Sales Associate

Dialogue 1:

Customer: Is there any chance that your store will be getting this game in by Friday?

Associate: To be honest with you, it seems like a 50/50 percent chance.

Customer: Uhm, 50 percent you are getting the game in or 50 percent you are not getting the game in?


Dialogue 2:

The items the customers are looking at are priced at $ 7,50.

Customer: Look how expensive these are, at the other store (same retail store just different location) we get two items for $ 15. We better check it out there.



Dialogue 3:

Customer: Did you know that you are out of coffee clutches? You know the coffee is really hot.

Associate: Yes, I am aware but our shipment hasn’t come in for those. You can use another cup or napkin to wrap around it.

Customer: Oh what a waste of paper that is.


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